Terms of Service

1. Acceptance of Terms

By accessing and using the Redline Bio website and purchasing products from us, you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our website or purchase any products.

2. Research Use Only

All products sold by Redline Bio are intended strictly for in-vitro research, laboratory use, and educational purposes only. Products are not intended for human or animal consumption, therapeutic use, or any form of self-administration. By purchasing from Redline Bio, you acknowledge and agree that you will use all products solely for lawful research purposes.

3. Age Requirement

You must be at least 21 years of age to purchase products from Redline Bio. By placing an order, you confirm that you meet this age requirement.

4. Limitation of Liability

Redline Bio shall not be held liable for any damages, injuries, or adverse effects resulting from the misuse, improper handling, or unauthorized application of any products purchased from our website. The buyer assumes all responsibility for the use and handling of all products.

5. Product Information & Accuracy

We make every effort to ensure the accuracy of product descriptions, purity levels, and other information listed on our website. However, Redline Bio does not warrant that product descriptions or other content are error-free, complete, or current. All products are subject to availability.

6. Orders & Payment

All orders are subject to acceptance and availability. Redline Bio reserves the right to refuse or cancel any order at our sole discretion. Prices are subject to change without notice. Payment must be received in full before orders are processed and shipped.

7. Shipping & Returns

Orders are typically processed within 2–3 business days and shipped via UPS Ground. Shipping takes 3–5 business days from the shipment date. Due to the nature of our products, all sales are final. We do not accept returns or exchanges unless the product arrives damaged or defective. In such cases, please contact us within 48 hours of delivery with photographic evidence.

8. Intellectual Property

All content on the Redline Bio website, including but not limited to text, graphics, logos, images, and software, is the property of Redline Bio and is protected by applicable intellectual property laws. Unauthorized use of any content is strictly prohibited.

9. Privacy

Redline Bio respects your privacy. Personal information collected during the ordering process is used solely for order fulfillment and communication purposes. We do not sell or share your personal information with third parties except as required by law or to fulfill your order.

10. Indemnification

You agree to indemnify and hold harmless Redline Bio, its officers, employees, and affiliates from any claims, damages, losses, or expenses arising from your use of our products or violation of these Terms of Service.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States. Any disputes arising under these terms shall be resolved in the appropriate courts of jurisdiction.

12. Changes to Terms

Redline Bio reserves the right to modify these Terms of Service at any time without prior notice. Continued use of the website after changes constitutes acceptance of the updated terms.

13. SMS / Text Message Program

By providing your mobile phone number and checking the SMS consent box at checkout, you expressly consent to receive recurring transactional and marketing text messages from Redline Bio Labs at the number provided, sent via an automatic telephone dialing system. Consent is not a condition of any purchase.

Message frequency varies based on your account activity and promotions. Message and data rates may apply per your mobile carrier plan.

Opt out at any time by replying STOP to any message. For help, reply HELP or email hello@redlinebiolabs.com. Carriers are not liable for delayed or undelivered messages.

Privacy: We do not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes. Phone numbers collected for SMS are used only to deliver the messages you've opted in to and related transactional communications (order updates, shipping notifications).

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, Boost, U.S. Cellular, and other major U.S. carriers.